Privacy Policy

At Polyco, we make the protection of your personal information a top priority. We understand that your personal information belongs to you, so we make every effort to securely store and handle the information you share with us.

This privacy policy describes how Polyco collects and processes personal information when users register to use our services. The user’s consent to use Polyco’s services means that you fully agree to the contents of this Privacy Policy.

Polyco may amend the content of the policy by posting a revised version on Polyco’s system, the revised version effective from the time of posting. If the user continues to use the service, it means that you have accepted and certainly agree to abide by the updated terms of use.

1. Purpose of collecting personal information of users

Polyco uses information collected from users for the following general purposes:

Identify and authenticate the account.

Improve service, customer care and research.

Provide information, services and support requested by users.

Resolve disputes, arising issues related to the use of Polyco website or related products.

Prevent illegal or prohibited activities outlined in the Terms of Use.

Other purposes permitted by law and Polyco will notify the User on a case-by-case basis.

To be able to fully use the utilities on Polyco’s software products, Users need to register for Polyco membership including:

Full name

Phone number

The correct email…

You may still anonymously access the Polyco website After successful registration, you can edit the name yourself in the account management page. If you need to change your login email or phone number, you need to send us a request and go through the verification steps.

2. Scope of use of User information

User’s information will be saved by Polyco on the system in the following common cases:

When the User registers and/or uses Polyco’s services/products.

When the User submits any form, without limitation, forms or other forms relating to Polyco products and services, either online or in physical document forms.

When a User enters into any agreement or provides any other document or information relating to your interaction with Polyco, or when you use the company’s products and services.

When the User interacts with Polyco, such as by phone, (which may be recorded), mail, fax, face-to-face, social media, and email.

When Users use electronic services or interact with Polyco through the Polyco Platform or use services on the Polyco Platform. This includes, but is not limited to, cookies Polyco may deploy when you interact with the Polyco Platform.

When a Polyco User makes a transaction through the Polyco platform or services.

When User feedback or complaint.

When the User provides his/her personal data to Polyco for any reason.

Other cases that Polyco deems necessary in accordance with the provisions of law.

3. User information storage time

Polyco stores and processes User’s personal information on a server, protected by physical and electronic safeguards including: firewalls, data encryption and applicable procedures as required by law. information security. Polyco enforces physical access control to information and allows access to personal information only to those employees who need it to fulfill their job responsibilities within the Polyco system.

User information and accounts will be stored indefinitely on Polyco’s system so you can renew the service at any time.

4. Who can access the user’s information

Polyco undertakes not to provide, sell, exchange, or otherwise commercially use your personal information.

Other individuals and organizations may have access to Polyco user information in the following cases:

– Information that the User has made public.

– Polyco has the User’s consent to disclose this information.

– A third party that a Polyco User authorizes or permits to request Polyco to provide the User’s personal information. Authorization or permission must be shown in writing, notarized or authenticated.

– Upon legal request or from a governmental agency or if Polyco believes such action is necessary to comply with legal requirements or to comply with the law

– Protecting the rights, interests, property and safety of someone else on the basis of balancing the interests of all parties.

– To other third parties with which Polyco has a joint venture or association to provide services on Polyco. Or new Polyco-related services that the User is also using on Polyco’s software.

– Polyco is acquired or merged with another company. In this case, Polyco will notify you by email or by prominently posting on Polyco’s website before information about you is transferred and becomes the subject of a different privacy policy.

In addition to the above cases, but not limited to, users’ personal information is always kept confidential from third parties unless Polyco fully believes that this disclosure is necessary to prevent physical damage. financially or physically due to potentially illegal factors.

5. Address of information collection and management unit

All user information provided to Polyco will be stored on the system. When needed, Polyco users can ask about the collection and processing of personal information at the address:


Address: 77A Street No. 8, Binh Hung Hoa Ward, Binh Tan District, Ho Chi Minh City.

Hotline: +84937 248 771

Email support:


6. Methods and tools for Users to access and edit personal data

After completing the handover of products/services, the User is the sole entity that owns and is responsible for securely managing identification information, administrative accounts, passwords, website content or other information related to your account, website. Users can log in to their account to edit information on the website, have the right to request Polyco to check, update, adjust or cancel their personal information registered with previously. Polyco is not responsible for the accuracy and legality of the information Users post on the website.

Polyco will check, update, adjust and cancel the User’s personal information upon request or provide the information subject with tools to self-check, update and adjust his/her personal information. We only support Users through an account that you actively provide to Polyco. If you discover unauthorized access to your account or security vulnerabilities, including loss, theft or disclosure of passwords and other security information you need Notify Polyco immediately for assistance.

7. Use of Cookies

Cookies are small amounts of data, sent to the User’s browser from a website and stored on the computer’s hard drive. Cookies allow the website or service provider’s system to recognize your browser and store certain information.

We use cookies to understand and store your activity and to better meet your needs for your next visit. If the User chooses to refuse cookies, it may interfere with and affect some cookie-dependent services and features at Polyco.

8. Change Privacy Policy

Polyco reserves the right to change this privacy policy at any time, so we recommend that you review and check it regularly. If there are material changes to this policy, Polyco will notify Users by email or by means of a notice on the website. Users access the web link to update the latest changes.

9. Complaint settlement

If you have any comments or complaints, please send them to Polyco by the following methods:

– Call the customer service hotline +84937 248 771.

– Send an email to

– Go directly to the office of Polyco Plastic Co., Ltd. at:

Address: 77A Street No. 8, Binh Hung Hoa Ward, Binh Tan District, Ho Chi Minh City.

See more of our contact information at:

Depending on the complexity of the complaint, Polyco will have a corresponding processing time. Complaint settlement results will be notified to Users in case of necessity, Polyco can invite complainants to work directly.

Polyco will make every effort to resolve User’s complaints as soon as possible and in the spirit of negotiation, mediation, respect and mutual benefit.